These Terms and Conditions of Use apply to the Puralife Water Filters website: puralifewaterfilters.co.uk . The Site is the property of Puralife Water Filters Ltd. By using this Site, you agree to these Terms; if you do not agree, do not use the Site.

Puralife Water Filters reserves the right to change, modify, add, or remove portions of these Terms, at any time. It is your responsibility to check these Terms periodically for changes. Your continued use of the Site following the posting of changes will mean that you accept and agree to the changes.

Puralife Water Filters offers features, products, and services through the Site that may have additional guidelines, terms, and agreements.

The term ‘Puralife Water Filters’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is ………………………………………………………………….. United Kingdom. The term ‘you’ refers to the user or viewer of our website.

Electronic Communications

By using the Site, you are communicating with us electronically and are thereby consenting to receive communications from us electronically. We may communicate with you via email or by posting notices on the Site. Your use of the Site constitutes your consent that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Copyright

All content included on or made available through the Site, such as text, graphics, logos, button icons, images, videos, audio clips, documents, and data is the property of Puralife Water Filters and or its content suppliers and is fully protected by the United Kingdom and International copyright laws.

Trademarks

In addition, graphics, logos, page headers, button icons, scripts, product names, product model numbers, and service names included in or made available through the Site are trademarks or trade dress of Puralife Water Filters in the United Kingdom and other countries. Puralife Water Filters trademarks and trade dress may not be used in connection with any product or service that is not Puralife Water Filters, in any manner that is likely to cause confusion, or in any manner that disparages or discredits Puralife Water Filters. All trademarks not owned by Puralife Water Filters that appear on the Site are the property of their respective owners.

Risk of Loss

Liability

All purchases of physical items from Puralife Water Filters are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

All products should be installed by a competent person or plumber, any instructions provided with the product or online are to be used for guidance only and if in doubt always use a competent plumber. 

Goods are to be installed in-line with the parameters stated either on the product or website (used within maximum working pressures, temperature, water source,etc) we cannot be held liable for any misuse or use of products outside of their intended purpose.

All figures stated are those of the manufacturer, results may vary depending upon incoming water quality.

No filter should be used on water which is micro-biologically unsafe or of unknown water quality without adequate disinfection before or after the unit.

License and Access

Subject to your compliance with these Terms, Puralife Water Filters or its content providers grant you a limited, non-exclusive, non-transferable, non sub-licensable license to access and make personal and non-commercial use of the Site. This license does not include resale or commercial use of the Site or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of puralifewaterfilters.co.uk or its contents; or any use of data mining, robots, or similar data-gathering and extraction tools. All rights not expressly granted to you in these Terms are reserved and retained by Puralife Water Filters or its licensors, suppliers, publishers, rights holders, or other content providers. Neither the Site, nor any part of the Site, may be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without Puralife Water Filters written consent. You may not frame or utilise framing techniques to enclose any part of the Site. You may not use any meta tags or any other "hidden text" utilising Puralife Water Filters trademarks or trade dress without the express written consent of Puralife Water Filters. You may not misuse the Site. You may use the Site only as permitted by law. The licenses granted by Puralife Water Filters terminate if you do not comply with any of these Terms.

Your Rights

1. The right to be informed - about the information we collect and use of this data

2. The right of access - to have access to the personal data we hold about you

3. The right to rectification - to correct any personal data we hold about you if it is inaccurate

4. The right to erasure - to ask us to remove personal data which we hold about you

5. The right to restrict processing - to prevent the processing of your personal data

6. The right to data portability - to request a copy of the data we hold so you can use this elsewhere

7. The right to object - to us using your personal data

8. Rights in relation to automated decision making and profiling

You also have the right to lodge a complaint with the Information Commissioner's office, further information about your rights can be found on the ICO website.

Your Account

The Site includes online cart and checkout which allow you to purchase products online. If you are under 18, you may only use the Site with the permission of a parent or guardian.

Puralife Water Filters does not specifically solicit or market to children. In accordance with the Children's Online Privacy Protection Act of 1998, a child under the age of 13 shall not register as a user, nor shall the child enter personal information on the Site. In the event Puralife Water Filters receives verification that it has collected and published personal information from an individual under the age of 13 without parental consent, Puralife Water Filters will delete that information from the Site as soon as is reasonably practicable.

Reviews, Comments, Communications, and Other Content

Visitors to the Site may post or submit reviews or other content so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing upon intellectual property rights, or otherwise injurious or objectionable to any party, and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or links. You may not use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of the posted content. Puralife Water Filters reserves the right (but bears no obligation) to remove or edit such content. If you do post content or submit material, and unless we indicate otherwise, you grant Puralife Water Filters nonexclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Puralife Water Filters and sub-licensees the right to use the first name that you submit in connection with such content. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify Puralife Water Filters for any claims resulting from content you supply. Puralife Water Filters has the right but not the obligation to monitor and edit or remove any activity or content. Puralife Water Filters takes no responsibility and assumes no liability for any content posted by you or any third party. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

We may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and products.

We use an external company, Trustpilot A/S (“Trustpilot”), to collect your feedback which means that we will share your name, email address and order reference number with Trustpilot for the Purpose. If you want to read more about how Trustpilot process your data, you can find their Privacy Policy here: https://uk.legal.trustpilot.com/end-user-privacy-terms

Puralife Water Filters Subscription - Cancellation Policy

Email Subscription

When registering with our website you have the option to opt in consent to marketing information when registering. You can withdraw this consent at any time by updating your account preferences or by clicking the unsubscribe link at the bottom of any marketing email which you have previously opted in to receive.

Puralife Water Filters Filter Subscription Service are entitled to discounted replacement filters automatically shipped to your door at regularly set intervals. We will charge your credit card  per the month option you select for the duration of the program. You will receive a new filter and receive free shipping. By clicking the button to add to your cart with filter subscription, you consent to having your credit card be billed at the selected interval for replacement filter(s). You acknowledge that your subscription has an initial and recurring payment feature and you accept responsibility for all recurring charges prior to cancellation. We may submit periodic charges without further authorisation from you until you cancel your subscription or change your payment method. 

This program does not constitute a contract, there are no termination fees. You may cancel your subscription in the customer portal or by emailing us at contactus@puralifewaterfilters.co.uk . Cancellations made through your customer portal must be submitted by 1:00 PM GMT on the day before your next order is scheduled to process. Cancellation requests via email must be submitted by 1:00 PM GMT on the day before your next order is scheduled to process. If your order is scheduled to process over the weekend, your email cancellation request must be submitted by 1:00 PM GMT on the Friday before that weekend. If you cancel after the cutoff, you will still be charged for and receive the next shipment. 

Email Subscription

When registering with our website you have the option to opt in consent to marketing information when registering. You can withdraw this consent at any time by updating your account preferences or by clicking the unsubscribe link at the bottom of any marketing email which you have previously opted in to receive.